Privacy Policy

SecureSeniorConnections^® is a trusted online community dedicated to helping older adults, where members can meet new people, learn new things, and get involved at their own pace. We respect the privacy of every person who visits our websites and uses our services. For starters, we do not sell or rent your personal information to third parties. We are transparent about what information we collect about our members, how we protect that information, and how members engage with SecureSeniorConnections -- starting with our Privacy Policy. 

‍Before we jump into the details…
Like most other websites, Privacy Policies tend to be long and descriptive by nature. For those that prefer something short and easy to understand, we’ve created a Summary of our Privacy Practices for you. While we wish we could fit everything you need to know into a single page, we’re required to describe our practices in a lot of detail. We created this summary to make our Privacy Policy easier to understand. Please be sure to review our Privacy Policy in full as well.

‍Summary of our Privacy Practices

We collect your information and use it to make SSC better
‍Depending on how you choose to interact with our website and services (whether you’re a current SSC member, interested in becoming a member, just a curious visitor, or a potential business partner), we collect and use personal information from or about you to support our mission and members.

We collect this information in various ways, including information you decide to give us, information we collect by automated means, and information we collect from other sources.   

‍“Secure” is in our name
‍We use administrative, technical, and physical security measures designed to protect personal data against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. Most importantly, we do not sell any personal information to third parties.

‍You control your experience
‍We believe everyone should have choices regarding their personal information. You’ll have access to review and fix any incorrect personal information and control over how much we communicate with you, among other choices. 

‍More Information
‍From time to time, we may make changes to our Privacy Policy. Make sure to check back for the latest and greatest! If we make a material change to the Policy, you will be provided with appropriate notice.
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Click the menu to jump to certain sections of our Privacy Policy.

If you have questions, contact us:‍

● Email us at support@secureseniorconnections.com 
● Call us at 480-256-9013 
● Write to us at
‍SecureSeniorConnections, LLC
7114 E. Stetson Drive
Suite 400
Scottsdale, AZ 85251

Full Privacy Policy

This Privacy Policy describes how SecureSeniorConnections, LLC (“SSC”, “we,” “us,” or “our”) collects, uses, and discloses personal information obtained in connection with our website: app.secureseniorconnections.com (the “Site”) or any other URLs that link to or refer to this Privacy Policy and any communications you receive from us. This Privacy Policy also informs you of your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions. By visiting the Site, becoming a member of the Site, and/or using the features made available to you on the Site, you are acknowledging you have read this Policy. If you do not understand any part of this Policy, you may contact us to learn more. If you do not agree with our privacy practices, you have the option to stop using the Site.

What personal information does SSC collect and how is it used?

In a nutshell, you share some information and in return your experience of services on our Site will be personalized. Let’s dive in…

Information you provide to us:
● You create your account. When you do, you share your name, date of birth and contact information (e.g. email, zip code). We use this information to verify you’re a real person and not a robot as well as to get you signed up on our mailing list to share information about our services. No one likes to be spammed, so you can choose to opt out of our mailing lists by unsubscribing in the initial email we send, or you can contact us to unsubscribe. 

● You may want to share feedback or contact us for help. The contact information you share lets us know how to reach you.

● You can choose to share your preferences, such as what interests you have, your account settings and your notification settings. We use your preferences to personalize what we send to you about our Site and other topics that are likely to be of interest to you, including surveys, newsletters, updates, or other communications.

● What you choose to share with SecureSeniorConnections or other members. You may choose to share different types of information. For example, this could include photos, anything you include in your profile, and messages you exchange with other members. We collect this information so that you can describe yourself and communicate with the community. We may also use this to understand more about you and to suggest other members, groups, activities, and content on the Site. We may also use this information to improve our services.

● You may choose to voluntarily take part in surveys. We use this information to help understand more about you and personalize what we send to you about our Site.

Information you share when using the Site:
● We use tools to understand how you interact with emails we send to you, including when you open our message and click on any links or banners it has. Remember, you can always opt out of receiving emails from us or choose which emails you wish to receive.

● Like many other websites, we use Website Technologies when anyone visits our site. These can get technical, so we'll do our best to explain them in simple terms:
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‍Website Tracking Technologies: these include Cookies (small pieces of information sent to a computer’s hard drive while a website is viewed) and clear GIFs (a transparent graphic placed on our website to trace actions of visitors). Together, these tracking technologies gather information on how visitors interact with our Site and to make it easier to use our Site. These are used for a variety of purposes including: to save your username and password on your personal device, to understand how you interact with the Site, to provide enhanced functionality and personalization, and to make our Site better. We obtain consent for Cookies where required by law, and you can block or clear Cookies through your web browser settings.
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‍Website and device-related information - We use technologies, such as, Google Analytics, to monitor how you interact with our Site. We collect information, including date/timestamp, your browser type, operating system, Internet Protocol (IP) and unique identifiers that your mobile device shares when visiting our site. This may include which links you click on or the referring website. This technology allows us to understand your preferences and interests in order to select offerings that you might find most useful, make our Site better, and keep our Site secure by detecting and preventing fraud.

‍Business Development and Partnerships. If you visit our corporate website, we may use tracking technologies to understand your interest in becoming a business partner, as well as display and serve you with relevant marketing content.

Information shared with us from third parties:
● Our services may be provided to you on behalf of your Sponsor. Your Sponsor may share information with SSC that is related to your participation with us. For example, we may receive information about you from the entity or organization sponsoring your membership on the Site to enable us to provide you with access to the Site or from our affiliates, business partners, and other third parties. This information may not be subject to the terms of this policy. For example, when your sponsor shares information about you (e.g. name, email), we may use that information subject to our agreement with the sponsor and their privacy practices in providing services.

● When you choose to provide information to one of our partners that we have co-branded a promotion with, they may share this information with us.

● It’s great to hear from you about our services or your needs. If you choose to take part, we may use survey or assessment tools to collect your responses. Those tools share your responses with us to personalize your experience on the Site or may be shared with your Sponsor. 
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We know that transparency of how your information may be used helps make us a trusted site. Sometimes the same piece of information, such as your email, may be used differently for different purposes. Information collected through the various means above may also be used:

● to comply with legal and/or regulatory requirements
● to create new products and services or improve our existing products and services to conduct analytics; and for internal administrative purposes, as well as to manage our relationships
● to deliver confirmations, account information, notifications, and similar operational communications
● to fulfill the terms of any agreement you have with us

How can I control my experience?

You’re in charge and can take control of your personal information!

● Notice your phone number or email is incorrect on your account? You can correct your personal information directly within your account. Changing this information is quick and simple. Log into your account and go to your Account Settings to update or add the information, save your changes, and you’re all set!

● Feel like you are getting many notifications or emails? Update your notification preferences directly within your account or by following the unsubscribe instructions in e-mails that you receive. Within your Account Settings, you’ll find plenty of options on when and how much you’re notified about the changes to our Site.

● Want to control things such as who can see your uploaded images, who can tag you in comments or who can send you a private chat? You decide what other Members can see about you. Manage your preferences within your account under Privacy Settings.

● Not interested in having promotional information sent to you via snail mail or text messaging? You can remove yourself from our snail mail lists by emailing us at support@secureseniorconnections.com with “NO SNAIL MAIL”, or if you receive text messaging from us, you can opt out by responding “STOP” to any of those messages.

● Online Tracking. We do not currently recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions.

● You may choose to follow external links to third-party websites, such as links that other members share with you or resources we share from other organizations. Because these websites are operated by third parties, these websites and any services they offer, have their own privacy policies and practices. SSC has no control over the privacy practices of other websites, and we encourage our members to read the privacy policies applicable to such third-party websites.

● If you’re unhappy with our Site, you can delete your account.
‍We’ll be sorry to see you go, but if we’re not what you expected - you can delete your account with us by selecting “Delete My Account from SecureSeniorConnections” within your Account Settings.
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Before you go, if you have questions check out our Help Center or want to share feedback with us, don’t hesitate to contact us directly.

How we disclose your information to third parties

In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:

● Affiliates and Acquisitions. We may disclose information to our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, business, or our assets, we will also disclose information to that company, including at the negotiation stage.

● Service providers. We use service providers that perform services on our behalf, including web-hosting companies, emailing vendors, survey administrators, and analytics providers. These service providers may collect and/or use your Personal Information to help us in achieving the purposes discussed above and enhance the Site’s features and functionality. If you buy a paid membership, we use an authorized and PCI compliant payment provider to facilitate payment; to ensure security, we do not have access to your full payment information (like your credit card).

● Your Health/Wellness Sponsor. We disclose certain information, such as Site utilization and participation and assessment results, with the health and wellness sponsor (e.g. your health insurance company, your healthcare provider, or other) sponsoring your Site membership.

● Other Disclosures with Your Consent. We may ask if you would like us to disclose your information to other unaffiliated third parties who are not described elsewhere in this policy.

● Other Disclosures without Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also disclose your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, or a violation of our terms of service, or situations involving threats to our property or the property or physical safety of any person or third party, or to comply with your request for the services by a third party, or to facilitate the financing, securitization, insuring, sale, assignment, bankruptcy, or other disposal of all or part of our business or assets.

● Your direct sharing of Personal Information through the Site. The Site may enable you to share Personal Information with other members of the Site. For example, the Site may permit members to “like” or submit comments on articles, and connect, interact, or communicate with another member. If you choose to use these features, you may disclose your Personal Information not just to the Site, but also to other members.

‍● Aggregated information. From time to time, we may also disclose aggregated information about Site members, such as by publishing reports on trends in the usage of the Site or interest in the types of products or services featured on the Site.

Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we employ commercially reasonable physical, technical and administrative procedures designed to safeguard the Personal Information we collect online.  However, we cannot ensure or warrant the security of any information you transmit to the Site or to us, and you transmit such information at your own risk. In the event that we are required by law to inform you of a breach to your Personal Information, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.